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Faktor-Faktor yang Mempengaruhi
keberhasilan Privatisasi BUMN :
Studi Komparatif Indonesia   Malaysia*

Toto Pranoto*


Many emerging economies recently have lauched ambitious effort to privatize stateowned
enterprises (SOEs), with the intention of replicating the success of these
programs in developed economies (Megginson, 2000). Nonetheless, research shows
mixed empirical evidence concerning the success of such efforts (Megginson, 2000;
Rondinelli and Boubakri, 2000). The purpose of the study is to discuss some factors
that influencing the success of privatization in Indonesia and Malaysia. Factors that
influencing the privatization are limited to the politics, organization, and policy.
Methodology of the research is combining qualitative and quantitative method.
Empirical study using data of 13 SOEs in Indonesia which privitized in the period of
1991-2004 and 24 SOEs in Malaysia which privitized in the period of 1984-1997. The
result of the research shown that all hypothesis constructed are proven . First, the is
the improvement of SOE’s performance after privatization. The second, factor of
politics, organization and policy has influenced the performance of SOE after
privatization. Privatization implementation in Indonesia and Malaysia also influenced
by construction of Master Plan and its implementation and institutional factor. To
manage all SOEs (exclude SOEs with PSO), Malaysia has established superholding
company Khazanah Nasional since 1994. In Indonesia the role of Ministry of SOE is
vital in managing the SOEs when in the same time also acts as regulator.

KEY WORDS: Privatization, SOE, politics, organization, policy, strategy, performance

Analisis Pengaruh Iklim Kerja Terhadap
Kepuasan Kerja Dan Kualitas Pelayanan
Anggit Gumilar*

Ign Heruwasto**


Service quality is an important thing to be delivered by every company. Every company
is trying to achieve superiority compare to others, by providing the best of service
delivery. Employees are the influential factor to delivery the service quality. Service
quality is depended on how the employees interact with customers. In delivering
those superior services quality, job satisfaction is a key factor and is influenced by the
quality of their work environment. This research reveals, the working environment
impact positively on job satisfaction, and job satisfaction impact positively on quality
of service. The research method in this study is a quantitative, using factor analysis
and regression, with the unit of analysis is employees, and two types of respondent
teller and customers of a private bank in Jakarta. This paper point out the important
of employee supports and work climate in the workplace to enhance the service

KEY WORDS: Service quality, job satisfaction, employee satisfaction, work climate.

Dampak Pemberitaan Positif dan Negatif pada
Endorser terhadap Sikap Konsumen
Badri Munir Sukoco dan Azwar Effendi*


Abstrak: Using endorser in the advertisement, celebrity, athlete, or expert, is a way
or marketers to get attention from and increase brand awareness among consumers.
Marketers expect to optimize any positive news related their endorsers, while they
need to be ready when the negative news has been spread. This study investigates
the impact of negative and positive news related to endorsers on the consumers'
attitude. This study employs 3 x 2 factorial design (endorser: celebrity, athlete, and
expert; news: negative and positive), pretest-post-test experimental design, in which
180 participants joined the study. The results indicate that negative news reduces the
attitude toward the brand (Ab), while positive news increases it. Athlete receives
greater significant changes from negative (decrease) and positive news (increase),
followed by celebrity and expert. Further results indicate that negative news has
greater impact than positive news on each endorser. Managerial and academic
implications are further dicussed in the last section of this study.

KEY WORDS: Endorser, positive news, negative news, consumers' attitude merk.

Pemisahan Dana Pada Manajemen
Keuangan Perusahaan Asuransi Umum
Syariah: Usulan Konsep Shari'a Split
Fund Theory

Novi Puspitasari*


This study aims to explore the practices of financial management with split fund on
the Islamic general insurance companies thoroughly and deeply. This study used an
interpretive paradigm with the method of interviews conducted to the relevant
informants. The results showed that financial management with the concept of split
fund contain spiritual values. The concept of split fund realizes the financial
management is accountable to God and there is a division of welfare in a broad
stakeholders based on fairness, honesty, and transparency. The results lead to the
proposal of the concept of Shari’a Split Fund Theory.

KEY WORDS: Split fund, Islamic general insurance, shari'a split fund theory

Peran Perusahaan Tambang dalam
Mensejahterakan Masyarakat Lokal:
Konflik dalam Pertambangan Ilegal dan
Usaha Penyelesaiannya

Nina I. Lestari Subiman*


There is little doubt that mining companies have contributed significantly to
Indonesia's economy. Their role in transforming the country's minerals into
valuable commodities that shaped the nation cannot simply be disregarded.
However, one cannot deny that the acceleration of mining operations has impacted
to the neglect of local rights. Both the authorities and mining companies seem are
unable to accommodate the locals' demand to obtain more shares from the mining
proceeds. Their wish to actively participate and make profits in mining activities is
being compounded by regulations and layers of bureaucracy. In Indonesia, all those
involved in mining are required to have a permit from the authority as it is regulated
in the Mining Law. However, most informal miners choose to operate secretly and
fall into the category of 'any mining activity without permit from government
institutions according to the laws'. Moreover, they are called illegal not only
because they do not have permits, but also because they often operate within the
mineral lease areas of legal companies. The fall of the New Order in 1998 gives
people the audacity to speak up against the State's authoritarian control. With the
unfortunate economic downturn from the 1997 economic crisis followed by an
increase in Asian demand for minerals, the locals' desire to mine became inexorable.
There has also been a growth in awareness that the resources are supposed to be
theirs to exploit. They no longer obey the regulations on mineral extraction and
have collectively started mining operations in many areas. Regardless of whether
it is appropriate to classify all or most of the informal mining as illegal, the mining
companies should be aware that they are now dealing with an unrecorded
economy generated by the informal sector, which can be big, which may have its
own parallel structures of organization and control, and whose impacts must be

KEY WORDS: Illegal mining, informal economy, mineral extraction, CSR.

Pekerja Pengetahuan Sebagai Sumber
Keunggulan Kompetitif

Sri Raharso*
Sholihati Amalia**


Production factors today’s dynamic global economy, are less dependent on land,
labor, and capital but more on soft factors such as ideas, information, and knowledge.
Generally, growth industries and profitable firms are those with large knowledge
worker populations and high degrees and quality of knowledge work. Knowledge is
viewed as a key strategic and competitive resource by organizations. In the
knowledge age knowledge is power, and effective management of individual
knowledge within the work place has become critical to business success. Technology
alone is not enough. Thus, the most important competitive assets for most organizations
are the skills, expertise and experience of their people, and it’s incumbent upon
them to offer people the facilities they need to better gain, retain, use and convey their
knowledge. Thus, management of knowledge workers is an important area of
concern not only because of the predominance of knowledge workers in the
workforce but more importantly because of the impact these knowledge workers
have on organizational performance.

KEY WORDS: Knowledge, knowledge worker, knowledge work,competitiveness



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2008 Lembaga Management Fakultas Ekonomi Universitas Indonesia